SHOP NEW ARRIVALS EVERYDAY!
AT 7PM CST
N E W A R R I V A L S
R E T U R N P O L I C Y
**5/25/23 UPDATE ON RETURNS**
No refunds. We are currently working on updating
the system in which we process returns. As of now, we ask that you please call us and let us know what you would like to exchange an item for when you need to make a return. Our phone number is (256) 392-5225, Wednesday - Friday. Thank you
for understanding as we are always learning and improving.
Exchanges must be made within 14 days of purchase. Items must be in new condition, tags attached, and accompanied with the original receipt. All jewelry, face masks, self tanner, headbands, door hangers, drinkware, and clearance items are final sale. Return shipping is non-refundable. No exceptions. As always, thank you for choosing Downtown Girl!
LOCAL TO ALEXANDER CITY CUSTOMERS:
If you would like to pick up your order in store, please use the code PICKUP in the discount code box at check out! Also, make sure you unclick the Route Package Protection- we cannot refund this!